To whomsoever it may concern   This Mail is subject to certain Terms & conditions which are set forth herewith between recipient of this mail ("you," "your," "customer," “Client”) and Pravigo Legal Pillers Private Limited ("we," "us," "our" or "Legal Pillers")-   Scope of Services We, through our company providing various services by respective professionals who are authorized to provide services which pertain to area of Taxation, Finance, Legal, Accounting and other to Individuals, Companies, LLPs, etc. Whatever services you have taken/are taking/ will take in future with Legal Pillers shall be binding with the outlined conditions in this agreement and by accepting the terms and conditions you are providing your clear acceptance to this. Fees and Payment Terms Since we are connecting for one or more services based on requirement of your, professional fees shall have to consider based on our conversation but not limited to email conversation, WhatsApp Conversation, telephonic conversation, etc. Since we are engaging with you through WhatsApp, Emails or Telephone for providing you smooth experience during the services, there are possibilities that we may discuss regarding services and its charges over various communication mediums as mentioned above shall be consider valid regards to any agreed services and its charges. If you asked for any services to us over any of said medium and we quoted any amount related to services over such medium shall be consider as valid contract and the terms and conditions mentioned in this agreement shall be binding on those conversations also going on with said mediums. As per our policy no services shall be deliver to customer without taking 100% payment, which may include professional fees, government charges, Late fees or other miscellaneous charges as applicable. If company is delivering any services without taking complete amount shall be considering as sole discretion of company. Company or any of its employee or associates shall not be responsible for non-fulfilment of services by company or non-delivery of any product or services for which company did not received a complete payment for which company agreed. If any customer fails in making complete payment on time to company for any kind of work assigned to company, company has right to take possession of any assets or credentials of customers which was associated with the work allotted to company or authorised to perform by company. It is your responsibility to collect the invoices of all payment made by you to the company. You have to update to concerned person if not received invoice against any payment made by you within the account of company. Once you have made payment shall not be refundable as our cost is also involve for converting a lead into business, in such situation our manpower is involved, hence not liable for refund. You have to also consider that you must make payment in correct account of our company named Pravigo Legal Pillers Private Limited. Any payment made to other account shall not be considering valid. Authorization for performing work You hereby clearly authorizing us to perform the activities related to services or work allotted to us for which we both agreed whether directly or indirectly. We also assuming that if you are a professional and provided us any work of your client, in such case we are assuming that you have proper authorization from you customer to perform the activities and further you have given the permission or authorization to perform the final activities.  Client Responsibilities The Client agrees to furnish all requisite information and documentation in a timely manner to enable the Practitioner/company/employee of the company to perform the services efficiently. The Client warrants the accuracy and completeness of all information provided. The Practitioner shall bear no liability for any errors or omissions resulting from inaccurate or incomplete information provided by the Client. Any loss or damage to client or its company or entity resulting in providing delayed documents/information/confirmation from your side, shall not create any liability of company, its employees or associates.  The Client agrees to fully cooperate with the Practitioner and to make available management and other personnel as necessary to assist in the performance of the services. Any work performed by the company for the completion of services as directed by the Client shall be deemed to have received proper authorization from the Client. The Client, having contacted the company through online or offline platforms, is obligated to submit all documents and information accurately. The company will assume that no information has been concealed and that all information provided by the Client is true, correct, and complete. The Client is presumed to be a law-abiding citizen of India and is assumed not to be engaged in any activities that contravene Indian law. Should the Client engage in any fraudulent activities, whether directly or indirectly, the company and its associates shall bear no liability. The company, acting in a professional capacity, does not endorse any activities by the Client that contravene Indian law. Any directions provided by the Client to the company or any assigned employee shall be considered true and correct. The Client shall bear responsibility for any outcomes resulting from directions given for the completion of services for which both parties are engaged. The Client authorizes the company to create a Digital Signature (DSC) for the Client or their organization as required for executing work. The company is authorized to use the DSC for affixing signatures on necessary documents or forms related to the Client’s assigned work. Customer is authorizing and giving clear direction to create Digital Signature of customer, their organization, etc. for execution of any work where creation of Digital Signature id required. Company has right to use such DSC for affixing various sign when required on documents or any form associated with that customer’s work assigned to company. In cases where an authorized person deals with the company on behalf of other partners/parties/associates, it is presumed that proper authorization has been obtained from all relevant parties. The company does not require separate authorization or consent from these parties to perform its duties. The Client is responsible for reviewing and verifying any documents shared for verification or review purposes before submission. Any omissions or clerical mistakes identified subsequently shall not impose any liability on Legal Pillers or its employees.   The Client acknowledges that the company manages multiple customers concurrently and must be afforded reasonable time to complete the work. Neither the company nor its employees are obligated to perform their duties without a reasonable timeframe. The company shall not be held responsible for any delays or stoppages due to technical issues within government departments. Timeframes quoted by company employees for service completion are based on average durations taken by government processes and are not legally binding. Actual timeframes are subject to government response times. The company is committed to providing services in a timely manner to ensure better service delivery. Any commitments made by company employees regarding processes or services shall not create legal obligations for the company. We also hereby declare that any communication or quotation regarding any service made by any employees or company shall be subject to review by customer, we shall not take any liability for correctness of said details. In any event said details may vary from actual information. The Client is responsible for cross-verifying the details shared by any employees or the company. Any inaccuracies in the shared details or information shall not impose any liability on the company or its employees. It is assumed that the Client has verified and provided their consent. Any amount or proposal quoted by company employees can be revised at any time if changes are found in the process of service delivery or if any other situation arises necessitating a revision of the pricing or proposal. The Client must account for potential price or proposal changes during the process of work. The information and documents collected from the Client are solely for the purpose of the services allotted to the company. These documents shall not be used for any other purpose unrelated to the delivery of the assigned services. Any login created on a government portal using the Client's or Client's business details shall be considered part of the services, and it is assumed that the Client has given clear authorization for such activities. The Client is responsible for providing self-attested documents for proceeding with any work with the company. Failure to do so shall absolve the company of any future responsibility if the Client faces any loss or damage, monetary or otherwise. If the Client engages the company for registration-related work, including but not limited to company incorporation, any address of the office provided by the Client shall be deemed appropriate and valid as per applicable law. It is assumed that the Client has provided accurate details for said office, and the office exists in reality with proper authorization for the shared details. Our liability is to apply for application on your behalf, in case any discrepancy found during the process and related department seek for any further information, customer is liable to provide such information or documents for fulfilment of said service. We are professionals dealing with government on your behalf, our liability is to make application on your behalf, any pendency of documents or information with related department shall not consider as pendency of our service, it shall create responsibility of customer to take follow-ups of related department for issuance of such documents or information. We will not deal with your bank or any other institution for providing further assistance, in case of any such coordination, it shall be considering that it is part of our services and we have no responsibility for completion of said process or work. The company shall not deal with the Client's bank or any other institution for providing further assistance. Any coordination with such entities is considered part of the services, and the company holds no responsibility for the completion of these processes. It shall note that you shall only coordinate with Legal Pillers authorized mobile number i.e., 9267941961, 9625279785, 9654883305, 8595619809, 8860881385 and its email address which is [email protected], or any other email which contain our domain “@legalpillers.com” only. If any person committed fraud with you by using name of Legal Pillers, it shall not create any association with Legal Pillers and neither Legal Pillers nor any of its employees or associates shall be liable. Legal Pillers is a platform providing online services through its associates or professionals, who may operate from various locations. There shall be no legal binding that the professionals dealing with the Client's work are full-time employees of Legal Pillers. The Client acknowledges that Legal Pillers is authorized to execute work through these professionals. The Client is liable to collect all necessary documents within a month related to services or work done by the company on their behalf. After one month, neither Legal Pillers nor its employees or associates shall be responsible for any loss or damage to such documents or information. The Client cannot impose liability on the company for the non-delivery of any documents or information. If the Client identifies any inaccuracies or incompleteness in any documents or work done by the company, they must inform the company within 7 to 15 days of its completion or notification. Intimations regarding such issues after this period shall not be entertained, and no liability shall be imposed on the company. Data and information stored by the company related to any documents or work done shall be kept for one year. If the data is lost due to reasons beyond the company's control, Legal Pillers or its employees shall not be liable. If the Client requests data after one year, it will be chargeable. The Client shall consider the company as merely a mediator submitting applications or related information/documents to respective government departments/institutions/companies for service delivery. The company's role is limited to application submission, and it holds no further liability in case of non-issuance of certificates or non-delivery of final products or services. You hereby declaring that any data which you are providing for any kind of work such as GST Registration, GST Returns, Company Registration, ITR Filing, issuance of any license, or any other services, is true and correct and you have complete idea about its correctness, in such situation if any incorrect data or information shared and on that basis any services or work performed which are incorrect and false, shall not create liability of Legal Pillers. Sole liability shall be vest with customer only. You hereby declaring that whatever details you are sharing such a Bank statement, sale purchase details, income or expense details, loan details, advance details or any other details in regards to ROC Compliance work, GST Related work, ITR or Auditing related work or otherwise, are true and correct and nothing has been concealed and we can rely on that for providing further services. And you are hereby also declaring that you are maintaining proper records of sale, purchase, income and expenses and said bills or invoices are not bogus. You are declaring that if we are sharing any draft documents with you for reviewing or verification purpose, you shall not make any modification in such documents without intimating company or any of its employees in written. If any such modification is done by you without prior intimation shall not create any liability on us if by using said documents any loss or damage arises. In such situation company has right to terminate the services or forfeit the payment made by you. Any work which you have allotted to us shall be only pursue in accordance with provision of applicable law, you have no right to force or convenience any of employees or associate to do their work as per your direction which are contravening the related law or provisions and also you shall not force or suggest or direct to us for doing any unethical practice whether directly or indirectly which are against the law. You are liable to provide duly singed documents for execution of any process related to any services or work allotted to us whether directly or indirectly, any such practices done by you is/are malafied, any liability arise out of it shall be vested with you only. During the process of Company incorporation which includes private limited, Section 8, LLP, etc., we usually informed about name availability based on primary check over Government portal, however, you must consider that final name approval is sole discretion of government and can only be identify when application submitted with government. You hereby giving your consent that you are abide by the law which government company name reservation. You shall not suggest us to submit any such name which are in contravention of any such provisions of government. In case if any application related to company registration or otherwise get rejected by the any government department or other institute, a complete fees shall have to again pay, if we initiate such process again and it shall be consider that the process got again started freshly. If you have allotted any kind of work or services to us, it is your responsibility to disclose us about your citizenship status, residential status in complete, you are liable to not hide any information related thereto. If we are sharing any information or any documents with you for asking any kind of details or information which are necessary for furtherance of services or work, it is your responsibility to provide such details to us as asked. No data shall be hide or conceal from us. In case if you are making any appointment or resignation process within your organization, it is your duty to provide proper consent from appointing and resigning directors/ designated partner/ partners. If you are asking to courier the DSC of directors/ shareholders/ designated partners or otherwise, it is your responsibility to make proper declaration that you are authorised person for taking possession of DSC of those person for which they actually belong. Once you receive the DSC, it is your liability to provide your consent that you have received the DSC, in any case if your consent is not received, we have right to assume that you have received the DSC. No further claim related to non-delivery of DSC shall be entertain. It is your responsibility to provide us written communication related to any work process with us, in case if we found that no written communication existed for any such claim which you are putting on us, we shall not be liable for those claims. In some of government or other process OTP verification is required, it is your duty that you will share OTP only with our authorised mobile numbers mentioned above. If you shared any OTP with any other mobile number or email, in such case we shall not be liable for any fraudulent activity or loss or damage to you. If you are receiving any parcel which contain any documents or product, it is your duty t verify with us in written, in case any fraud happened under which any amount charge to you by taking our name, we shall not be responsible for such activities. If any third party which are not associated with us directly at present committed any fraud with you related to services which we have given to you, such fraudulent activity shall have no responsibility associated with Legal Pillers or any of its associates. We do not have any franchise with our name, any person approaching you bay using our name, you must have consider them as fraud. Any loss or damage in such situation shall not create any liability on us. We have two entities Legal Pillers LLP, Pravigo Legal Pillers Private Limited along with its domain www.legalpillers.com. Any other person who connected you and try to represent that they are from Legal Pillers or associated or authorised, it is your duty to cross verify their actual identity.  If you are a professional connected with us in professional capacity for completion of your customer’s work, in such situation we are assuming that you have proper authorization for doing the work of you customer and further you have authorised us to perform the work activity for your customers on their behalf.  In the event that Legal Pillers or its employees get involved in any legal proceedings as a result of the Client's negligence, misrepresentation, or failure to provide accurate and complete information, whether intentionally or unintentionally, the Client agrees to indemnify and hold harmless Legal Pillers, its employees, and associates from any and all claims, damages, losses, liabilities, and expenses. This includes, but is not limited to, all legal fees and costs incurred in defending or pursuing such legal proceedings, compensation for time expended by Legal Pillers and its employees calculated at the prevailing hourly rates, compensation for any loss of business, revenue, or profit, including any interruption to business operations or diversion of resources, and compensation for any damages related to the loss of mental peace, goodwill, and reputation.  Confidentiality Both parties agree to maintain the confidentiality of all information disclosed during the course of this agreement, except as required by law. The Practitioner agrees not to disclose any confidential information to third parties without the prior written consent of the Client. Privacy and Data Protection The Practitioner agrees to comply with all applicable data protection and privacy laws, including but not limited to the Information Technology Act, 2000 and related rules. The Practitioner will implement appropriate technical and organizational measures to protect the Client’s data against unauthorized access, alteration, or destruction. The Practitioner and the Client agree to communicate electronically, and such communications shall be considered equivalent to written communications. The Client consents to the use of electronic records and signatures in accordance with the Information Technology Act, 2000. Limitation of Liability The Practitioner's liability for any claim, loss, or damage arising in connection with this Agreement shall be limited to the fees paid by the Client to the Practitioner under this Agreement. The Practitioner shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with this Agreement. Indemnification The Client agrees to indemnify and hold harmless the Practitioner from any claims, losses, damages, liabilities, costs, and expenses arising out of the Client’s actions or omissions. Arbitration and Dispute Resolution Any dispute relating to terms and conditions of this agreement/letter of engagement arises between the parties, they should, as far as possible try to solve the same through mutual dialogue. In the event of failure to do so, dispute arising under this Agreement shall be resolved through binding arbitration in Delhi, in accordance with the rules of the Arbitration & Mediation. The parties agree that the courts of Delhi, India shall have exclusive jurisdiction over any disputes arising out of or in connection with this Agreement. Force Majeure Company shall not be liable for any failure to perform due to causes beyond their reasonable control, including but not limited to acts of God, war, and government restrictions. Governing Law This Agreement shall be governed by and construed in accordance with the laws of India. The court of law at Delhi shall have exclusive jurisdiction over any dispute arising under this agreement. Amendments Any amendments or modifications to this Agreement must be in writing and signed by both parties. Notices We have sole right to terminate the engagement of any services with you at any point of time, if company feels that you are breaching terms & conditions, found suspicious transactions, not getting proper cooperation from you, or any other reason company thinks fit. In such situation company will give you a written communication regarding that. Company do have all rights with it to protect it from any situation which is causing reputation of company. We hereby declaring that as a well-informed person, you are reading all terms & conditioned mentioned herewith and providing your consent.